December 13, 2018 Regular Board Meeting Minutes

STATS UP YTD		STATS DOWN YTD
Collection	all other materials	Collection	adult books; juvenile books
Circulation	City; all counties; renewals; holds filled; all circ by item statistical class	Circulation	other circulation; ILL requests by OPL & filled for OPL
Patrons	all new patrons	Patrons	total juvenile patrons
Services	room reservations; library visits; reference questions; Wi-Fi use	Services	internet uses; exams
Programs	adult programs and attendance; juvenile programs; teen programs; total programs; total attendance	Programs	juvenile and teen attendance
Web	e-newsletter reach; email open rate	Web	web vists; new e-mail subscribers; facebook reach

FACILITIES COMMITTEE

Members - M. Krahn, D. Murray, H. Schick, M. Frye, O. Foat

Last Meeting - August 9, 2018

Next Meeting - December 13, 2018 5:00 pm

Reported at the DATE Regular Board Meeting.

MEETING NOTES

H. Schick called the meeting to order at 5:09 pm. Agenda was properly posted.

MEMBERS PRESENT

D. Murray, H. Schick, M. Frye

REVIEW & DISCUSSION

Accessibility Scan Results

B. Bleck shared the results of the accessibility scan performed by Independence First in November 13, 2018. The study results outlined barriers that currently exist at the library and recommendations to easily and cost-effectively remove those barriers. B. Bleck and staff will discuss updates to improve accessibility based on the report results.

Long-term Financial Plan

B. Bleck shared updates the 2018 - 2022 capital requests.

Planned projects include -

• adult area furniture

• children's book shelving

• bay window replacement

• library space analysis and feasibility study

• sliding door replacement

• skylight ceiling tile repair and restoration

• fire and security alarm update

• exploring library addition and remodel on the horizon

Signs

B. Bleck updated the committee on the parking lot signs. She shared the boards concerns about the signage with city administration.

Noise Control Options

Melissa Anderson, Library Intern, researched noise control options. High traffic areas can be loud and areas designated as quiet areas are in close proximity to the louder areas of the library. Melissa shared options for noise control to consider when the library furniture is replaced in 2019.

Adult Furnishings Update

The lounge and study furniture in the adult areas of the library will be replaced in 2019. The community needs assessment showed lounge/reading areas and quiet areas were valued highly.

The next meeting was scheduled for Thursday, June 13, 2019 5:00 pm.

Meeting adjourned at 5:55 pm.

Planning Committee

Members - H. Schick, D. Knutson, L. Baudoin, M. Mulder

Last Meeting - October 11, 2018

Next Meeting - December 10, 2018 6:00 pm

Reported at the December 13, 2018 Regular Board Meeting.

MEETING NOTES

H. Schick called the meeting to order at 6:07 pm. Agenda was properly posted.

MEMBERS PRESENT

H. Schick, D. Knutson, L. Baudoin

REVIEW & DISCUSSION

The 2019 goals were reviewed and discussed.
L. Baudoin moved to approve the 2019 goals for presentation to the full board with a change to the Programs & Services section action 3B to include both qualitative and quantitative metrics. D. Knutson seconded.

The next meeting was scheduled for Thursday, March 14, 2019 6:00pm.

Meeting adjourned at 6:45pm.

In the 2018 Business Plan, one of the goals was to re-carpet the Lyke Room. The need for this project became evident after the 2018 budget was due, so the flooring project was not included in the 2018 budget. And since we had planned to accomplish the project with 2018 dollars (per the Business Plan but not per the budget), B. Bleck did not include it in the 2019 budget request. When B. Bleck began the purchase order process for the flooring, she learned that a project of that dollar amount must be specified in the budget. For this reason, re-flooring the Lyke Room will have to wait until 2020. We will be able to replace the cabinets and sink in the Lyke Room with 2018 budget dollars.

The library will be closed December 23-25, December 31, and January 1.

The library’s current public Internet use policy calls for a time limit of 30 minutes, with additional time granted if no one is waiting. Staff have noticed many patrons needing to request more time when their first 30 minutes expires. M. Mulder and B. Bleck discussed increasing the initial allotment of time to 60 minutes for a trial period of three months. If that trial period is successful, the board can consider updating the Public Internet policy.

We are in the process of hiring a new page, and have completed interviews for that position. Our circulation clerk Kirsten Sobehrad has let us know she will need to resign at the end of January, as her other job is planning to increase her hours.

Intern Melissa Anderson’s last day was Monday, December 3. It was wonderful having Melissa here. Melissa says she learned a lot and enjoyed her internship. The library benefited from hearing new ideas and perspectives from Melissa, and from her excellent work on several projects, as well.

Summary of topics staff learned about at recent conferences:

• WLA 2018

Lissa Radder learned about going fine-free, building maintenance, creating a one-page strategic plan, and advocacy. Jennie Fidler attended sessions about readers’ advisory, virtual library cards, using retail customer service strategies in libraries; STEM for elders; an especially inspiring session about creating effective book displays and getting the most value possible from them; and how to build a great team. Caitlin Schaffer presented on using coding in library programs and hosted an escape room event after-hours for attendees; learned about advocacy, and attended a number of youth services sessions, including one by a physician who discussed services for transgender patrons. I presented on the topic of sexual harassment and customer service. I also attended sessions about PLSR; planning for the “Library Future”; makerspaces; a northern library’s expansion and renovation project; and a session about how Trempealeau County began reimbursing its libraries 100% of the operating cost of serving True Non-Residents (instead of the statutory minimum 70%).

• Back in Circulation Again 2018

Marilyn Muehlenberg attended this conference and learned about the importance of libraries thinking of the patron as a whole person; improving user experience; using retail customer service strategies in libraries; keeping library staff safe; tips on how to ‘work smarter, not harder’; another library’s technology campaign; and improving staff morale, productivity, and teamwork.