OCONOMOWOC PUBLIC LIBRARY
BOARD OF TRUSTEES
MINUTES
REGULAR BOARD MEETING
December 13, 2018
CALL TO ORDER
M. Mulder called the meeting to order at 6:07 pm. Agenda was properly posted.
ROLL CALL
MEMBERS PRESENT
M. Mulder, O. Foat, L. Baudoin, D. Knutson, K. Nelson, H. Schick
MEMBERS ABSENT
S. Homberg, K. Nelson, M. Krahn, M. Rosek
STAFF ABSENT
B. Bleck, L. Radder
MINUTES
D. Knutson moved to approve the minutes of the November 8, 2018 Regular Board Meeting. H. Schick seconded and motion carried.
COMMENTS FROM THE AUDIENCE
Joe McGrath, an accounting student from UW Waukesha, was in the audience for a class assignment. 
FINANCIAL AND STATISTICAL REPORTS
The November financial report was reviewed.
The November statistical report was reviewed.
STATS UP YTD STATS DOWN YTD
Collection all other materials Collection adult books; juvenile books
Circulation City; all counties; renewals; holds filled; all circ by item statistical class Circulation other circulation; ILL requests by OPL & filled for OPL
Patrons all new patrons Patrons total juvenile patrons
Services room reservations; library visits; reference questions; Wi-Fi use Services internet uses; exams
Programs adult programs and attendance; juvenile programs; teen programs; total programs; total attendance Programs juvenile and teen attendance
Web e-newsletter reach; email open rate Web web vists; new e-mail subscribers; facebook reach
VOUCHERS
November vouchers totaling $22,091.56 were approved
COMMUNICATIONS AND ANNOUNCEMENTS
The December newsletter and recent articles were included in the board packet.
REPORTS
COMMITTEE REPORTS (only bold committees will present)
FACILITIES COMMITTEE
Members - M. Krahn, D. Murray, H. Schick, M. Frye, O. Foat
Last Meeting - August 9, 2018
Next Meeting - December 13, 2018 5:00 pm
Reported at the DATE Regular Board Meeting.
MEETING NOTES
H. Schick called the meeting to order at 5:09 pm. Agenda was properly posted.
MEMBERS PRESENT
D. Murray, H. Schick, M. Frye
REVIEW & DISCUSSION
Accessibility Scan Results
B. Bleck shared the results of the accessibility scan performed by Independence First in November 13, 2018. The study results outlined barriers that currently exist at the library and recommendations to easily and cost-effectively remove those barriers. B. Bleck and staff will discuss updates to improve accessibility based on the report results.
Long-term Financial Plan
B. Bleck shared updates the 2018 - 2022 capital requests.
Planned projects include -
• adult area furniture
• children's book shelving
• bay window replacement
• library space analysis and feasibility study
• sliding door replacement
• skylight ceiling tile repair and restoration
• fire and security alarm update
• exploring library addition and remodel on the horizon
Signs
B. Bleck updated the committee on the parking lot signs. She shared the boards concerns about the signage with city administration.
Noise Control Options
Melissa Anderson, Library Intern, researched noise control options. High traffic areas can be loud and areas designated as quiet areas are in close proximity to the louder areas of the library. Melissa shared options for noise control to consider when the library furniture is replaced in 2019.
Adult Furnishings Update
The lounge and study furniture in the adult areas of the library will be replaced in 2019. The community needs assessment showed lounge/reading areas and quiet areas were valued highly.
The next meeting was scheduled for Thursday, June 13, 2019 5:00 pm. 
Meeting adjourned at 5:55 pm.
Planning Committee
Members - H. Schick, D. Knutson, L. Baudoin, M. Mulder
Last Meeting  - October 11, 2018 
Next Meeting - December 10, 2018 6:00 pm
Reported at the December 13, 2018 Regular Board Meeting.
MEETING NOTES
H. Schick called the meeting to order at 6:07 pm. Agenda was properly posted.
MEMBERS PRESENT
H. Schick, D. Knutson, L. Baudoin
REVIEW & DISCUSSION
The 2019 goals were reviewed and discussed.
L. Baudoin moved to approve the 2019 goals for presentation to the full board with a change to the Programs & Services section action 3B to include both qualitative and quantitative metrics. D. Knutson seconded.
The next meeting was scheduled for Thursday, March 14, 2019 6:00pm.
Meeting adjourned at 6:45pm.
Nominating Committee
Members - D. Knutson, M. Krahn, O. Foat
Last Meeting - April 24, 2018
Next Meeting – Thursday, April 11, 2019 6:30pm
Reported at the May 11, 2018 Regular Board meeting.
Finance Committee
Members - M. Mulder, M. Krahn, D. Knutson, M. Rosek
Last Meeting - July 9, 2018
Next Meeting - July 2019
Reported at the July 12, 2018 Regular Board meeting.
Operations Committee
Members - L. Baudoin, M. Krahn, M. Mulder
Last Meeting - August 10, 2017
Next Meeting - as needed
Reported at the August 10, 2017 Regular Board meeting.
Fundraising Committee
Members - L. Baudoin, D. Knutson, H. Schick
Last Meeting - March 1, 2018
Next Meeting - as needed
Reported at the March 15, 2018 Regular Board meeting.
Art Committee
Members - K. Nelson, H. Schick, H. Kramer
Last Meeting - October 10, 2016
Next Meeting - as needed
Reported at the October 12, 2016 Regular Board meeting.
BOARD PRESIDENT REMARKS
There were no board president remarks. 
BOARD MEMBER REMARKS
There were no board member remarks. 
DIRECTOR'S REPORT
BUDGET/FINANCE
The Common Council approved the Library Board’s budget request. After Council reinstated the hotspot funding, there were no cuts to the library’s budget.
BUILDING/FACILITIES
In the 2018 Business Plan, one of the goals was to re-carpet the Lyke Room. The need for this project became evident after the 2018 budget was due, so the flooring project was not included in the 2018 budget. And since we had planned to accomplish the project with 2018 dollars (per the Business Plan but not per the budget), B. Bleck did not include it in the 2019 budget request. When B. Bleck began the purchase order process for the flooring, she learned that a project of that dollar amount must be specified in the budget. For this reason, re-flooring the Lyke Room will have to wait until 2020. We will be able to replace the cabinets and sink in the Lyke Room with 2018 budget dollars.
COLLECTION DEVELOPMENT/REFERENCE
Reference and cataloging staff are in the process of cataloging all our reference books. These items will still not circulate, but they will now appear in the catalog.
COMMUNICATIONS
An email from library patron/Oconomowoc citizen Yvonne Moroni, expressing appreciation for the Wi-Fi hotspot service was included in the board packet.
CONTINUED SYSTEM INVOLVEMENT/AUTOMATION
Bridges/CAFÉ has provided an iPad for each library, which is to be used for a patron survey about the library catalog. OPL’s iPad is near the catalog computers between the reference and circulation desks.
LIBRARY OPERATIONS

The library will be closed December 23-25, December 31, and January 1.

The library’s current public Internet use policy calls for a time limit of 30 minutes, with additional time granted if no one is waiting. Staff have noticed many patrons needing to request more time when their first 30 minutes expires. M. Mulder and B. Bleck discussed increasing the initial allotment of time to 60 minutes for a trial period of three months. If that trial period is successful, the board can consider updating the Public Internet policy.

PERSONNEL/CONTINUING EDUCATION
We are in the process of hiring a new page, and have completed interviews for that position. Our circulation clerk Kirsten Sobehrad has let us know she will need to resign at the end of January, as her other job is planning to increase her hours.
Intern Melissa Anderson’s last day was Monday, December 3. It was wonderful having Melissa here. Melissa says she learned a lot and enjoyed her internship. The library benefited from hearing new ideas and perspectives from Melissa, and from her excellent work on several projects, as well.
Summary of topics staff learned about at recent conferences:
• WLA 2018
Lissa Radder learned about going fine-free, building maintenance, creating a one-page strategic plan, and advocacy. Jennie Fidler attended sessions about readers’ advisory, virtual library cards, using retail customer service strategies in libraries; STEM for elders; an especially inspiring session about creating effective book displays and getting the most value possible from them; and how to build a great team. Caitlin Schaffer presented on using coding in library programs and hosted an escape room event after-hours for attendees; learned about advocacy, and attended a number of youth services sessions, including one by a physician who discussed services for transgender patrons. I presented on the topic of sexual harassment and customer service. I also attended sessions about PLSR; planning for the “Library Future”; makerspaces; a northern library’s expansion and renovation project; and a session about how Trempealeau County began reimbursing its libraries 100% of the operating cost of serving True Non-Residents (instead of the statutory minimum 70%).
• Back in Circulation Again 2018
Marilyn Muehlenberg attended this conference and learned about the importance of libraries thinking of the patron as a whole person; improving user experience; using retail customer service strategies in libraries; keeping library staff safe; tips on how to ‘work smarter, not harder’; another library’s technology campaign; and improving staff morale, productivity, and teamwork.
PROGRAMMING/PUBLIC RELATIONS
The Stars and Stripes Honor Flight Art Show has been a wonderful part of the library. It is incredibly moving, and several patrons, including veterans, have thanked us for having the display. It is here through December 14, and I hope you all have a chance to see it.
OPL will host the next Lake Country Libraries Memory Café on Friday January 4. The Wildlife in Need Center will be here with some of their ‘Animal Ambassadors.’
OLD BUSINESS
Consider/Act on updating start time of library board meetings

The board asked to vote on this at the December board meeting, following our discussions of this idea at two previous meetings.

H. Schick moved to update the start time of regular board meetings to 6:00pm starting with the January 2019 meeting. O. Foat seconded.

NEW BUSINESS
Consider/Act on Approving 2019 Business Plan Goals
H. Schick moved to approve the 2019 business plan goals with the amendment discussed at the planning committee meeting. K. Nelson seconded.
Update on 2019 Wi-Fi hotspot service
The Common Council voted to reinstate the $600 for hotspots in 2019. Council would like the library board to consider establishing a revenue stream associated with rolling out our 2019 hotspot service. The board discussed options for this. Staff will order five hotspots.
Approve Final 2019 Library Budget
The Common Council approved the Library Board’s budget request. In the end, there were no cuts to the library’s budget. The library board’s action will be to approve the complete library budget for 2019, which will include the operating and capital budgets.
H. Schick moved to approve the 2019 budget. D. Knutson seconded.
ADJOURN
There being no further business to properly come before this board, motion to adjourn was made by H. Schick, L. Baudoin seconded. Meeting adjourned at 7:23 pm.
L. Radder, Administrative Coordinator
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