Open Position for Library Circulation Clerk-Part Time

The Oconomowoc Public Library is currently accepting applications for a friendly and energetic part-time Library Circulation Clerk. To apply, submit an online application by 4 p.m. on July 16, 2018. Starting $11.01 per hour. The position is responsible for working the following shifts: Thursdays 12 noon to 4 p.m., Fridays 8:30 a.m. to 1 p.m. and a Saturday and Sunday weekend rotation.

General Overview
The Circulation Clerk provides direct service to patrons as well as performing basic clerical and circulation related tasks. The Circulation Clerk is a part time position with assigned shifts during the week with a Saturday and Sunday rotation. Must be willing to work evenings and weekends.

Job Description Summary

  • Provides direct service to library patrons including welcoming, registering patrons, checking patron’s account status, and etc.
  • Provides exceptional patron service.
  • Shelves and organizes library materials.
  • Ensures timely handling of materials.
  • Performs basic circulation tasks such as check in of materials, check out of materials, and check out holds.
  • Empties the book drop and check in items.
  • Processes patron fines using the cash register.
  • Manages and assists other departments with large volume events to include children story time, summer reading program, & etc.
  • Attends mandatory circulation meeting (1st Thursday of the month).
  • Communicates regularly with the Circulation Supervisor.
  • Assists in resolving patrons disputes in the absence of a supervisor.
  • Performs other duties as assigned.

Summary of Necessary Knowledge, Skills, and Abilities
Circulation Clerk Knolwedge, Skillls, and Abilities Summary –

  • Knowledge of current library practices.
  • Experience working on a computer software system.
  • Ability to learn computer programs or software and use them effectively to perform duties.
  • Ability to handle high volumes of work.
  • Ability to work with patrons in a friendly and tactful manner.
  • Skill in checking information for accuracy and completeness and correcting errors.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees, customers, and the public.
  • Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.
  • Ability to be flexible when needed.

Additional Information
General Requirements:

  • High School Diploma or equivalent required, some secondary education preferred.
  • Customer service experience and/or library experience preferred.
  • Applicant must complete application process and pass background check.

For additional information, questions, and/or assistance, please contact Human Resources at 262-569-3225.

EOE/M/F/D/V.

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