Protecting privacy is an important principle at the Oconomowoc Public Library. This includes protecting patron privacy and keeping confidential any information that identifies individuals, or that associates individuals with their use of Library materials, equipment, programs, services, facilities, and/or staff assistance. This policy affirms the Library’s commitment to privacy, explains the information that the Library collects, and alerts patrons of the privacy choices available to them.
Wisconsin law has strong protections in place to assist the Library in keeping records confidential. In certain circumstances, Library records may be subject to disclosure to law enforcement officials under provisions of state law or federal law under the provisions of the USA Patriot Act (Public Law 107-56). In accordance with the USA Patriot Act, public libraries must allow an immediate search and possible seizure of equipment or information if presented with an FBI National Security Letter or Foreign Intelligence Surveillance Act Warrant. Staff members are provided training in handling requests from law enforcement. See Staff Procedures for Complying with Law Enforcement Request for Information.
The relevant Wisconsin Statutes are Section 43.30 and the Wisconsin Personal Information Practices Act (Sections 19.62 to 19.80). Library records include any record of the use of Library materials, resources, or services.
Wis. State Statute 43.30 requires that Library records may only be disclosed under the following circumstances:
The Library avoids creating unnecessary records and retaining records longer than needed.
The Library treats records as confidential in accordance with Wisconsin State Statute (43.30). The Library will not collect or retain private and personally identifiable information without the person’s consent. If consent to provide personally identifiable information is given, the Library will keep it confidential and will not sell, license, or disclose it to any third party, except for purposes described by the law.
To maintain a safe and secure Library, areas of the premises are under continuous video surveillance and recording. Images from the Library surveillance system are stored digitally. It is the intent of the Library to retain recorded images for a maximum of thirty days. Images may be monitored and reviewed by Library staff.
Video surveillance data are protected Library records. State Statute carefully defines law enforcement’s authority to view surveillance data. The Library will cooperate with law enforcement officials as permitted by Wisconsin Statute 43.30 (see “Legal Protections and Exceptions” above).
It is the patron’s responsibility to notify the Library immediately if a library card is lost or stolen, or if they believe someone is using the card or card number without permission.
A patron may access their personally identifiable information held by the Library and is responsible for keeping the information accurate and up-to-date. The purpose of accessing and updating personally identifiable information is to ensure that library operations can function properly. A patron may view or update their personal information in person. The Library may ask the patron to provide verification of their identity.
For the protection of patrons, parents seeking records of their minor child, under age 16, may be asked to provide proof of their child’s age as well as evidence they are the custodial parent. According to Wisconsin State Statute 3.30(1b)(1a) “Custodial parent” includes any parent other than a parent who has been denied periods of physical placement with a child under s.767.41(4).
Items placed on hold for patrons are shelved for pickup at the Checkout Desk. Patrons of any age may choose to have other people pick up their holds. Holds will be checked out on the library card presented at checkout.
Some patrons may choose to take advantage of RSS feeds from the Library’s website, hold and overdue notices via email or text message, and similar services that send personally identifiable information related to Library use via public communication networks. Patrons should also be aware that the Library has limited ability to protect the privacy of this information once it is outside the Library’s control.
The Library takes photos at Library programs, and they may be posted to the website or used in promotions. Patrons are advised to step to the side or notify Library staff if they do not wish to be in photographs.
Patrons may conduct only legal activity while using Library resources and services. Nothing in this policy prevents the Library from exercising its right to enforce its Code of Conduct, protect its facilities, network, and equipment from harm, or prevent the use of Library facilities and equipment for illegal purposes. The Library can electronically log activity to monitor its public computers and external access to its network and reserves the right to review such logs when a violation of law or Library policy is suspected. Staff is authorized to take immediate action to protect the security of patrons, staff, facilities, computers, and the network. This includes contacting law enforcement and providing information that may identify the individual(s) suspected of a violation.